24-Hour Help Desk
Help desks can be a significant drain on internal resources, with employees often being pulled away from other critical tasks to answer calls. This can result in delayed order fulfilments, late deliveries, and other issues that can negatively impact your business. At Harbourside, we understand that your time is valuable, which is why our skilled virtual assistants are available 24/7 to handle all of your customer service needs.
From answering calls and taking orders to pre-qualifying leads and collecting information from web form fill-outs, we can handle it all. By outsourcing your help desk you can free up your internal staff to focus on more critical tasks, streamlining your internal processes and saving you money in the process. Our friendly, enthusiastic, and professional virtual assistants are here to help you succeed.