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We Answer Calls
By Harbourside Communications, Inc

The Power 
of Answered Calls...
and more!

Answered Calls. Satisfied Clients. 



Meeting Your Business Needs, Virtually

Call Center

At Harbourside Communications, we are dedicated to providing exceptional customer service to all our clients. As a world-class call center, we understand the importance of hearing a friendly voice when you call for support. Our team is trained to be attentive listeners and creative problem solvers so that we can provide the highest level of customer service to every person who calls us.

No Contract!

Virtual Assistant

Harbourside Communications is the go-to solution for businesses looking for virtual assistant services. We offer affordable and reliable service with the best rates in the industry. Our highly skilled virtual assistants are capable of handling a wide range of administrative tasks, giving business owners the freedom to focus on their core business. We understand the challenges that businesses face, and we are committed to providing them with the best possible support to help them succeed.

Rates as low as $4/hr!

Answering Service

As a top-rated answering service, Harbourside Communications understands the needs of businesses and individuals when it comes to customer service. Our team of highly trained professionals knows how to create personalized solutions for each of our clients. We take pride in our ability to provide accurate and reliable support to anyone who needs it, no matter how simple or complex the issue may be. We work hard to make sure that every customer who calls us feels heard, valued, and understood.

Starting at $19.99/mo!

By The Numbers


Of callers hang up when they get a voicemail. 


Of mobile users call when they are ready to buy. 


People who have a bad experience buy elsewhere. 


Years of no missed calls.


Communicating for Your Success

The Voice of Your Business

Welcome to Harbourside Communications, your one-stop destination for answering services.


Our US-based agents are available around the clock to handle your calls, ensuring that your customers’ needs are always met. We pride ourselves on our pay per call pricing model, which keeps costs down while still providing high-quality service.


Our plans start at just $19.99 per month, providing an affordable and flexible solution for businesses of all sizes. Experience the difference that a professional virtual receptionist can make with our free trial offer.

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"I am enjoying the service this company provides. Very sufficient and reliable, with professionalism at its best. I'm usually very picky and skeptical using outside sources but the layout with educational tips is what really finalized my decision to proceed.
I can finally sleep or run errands knowing my business is still being tended to and my customers are not being abandoned."

Mellanie Hara

 Call Center Solutions

Answering Service

Stay Connected, Always Available! Your 24/7 Lifeline. Personalized, Professional, Prompt. Never Miss a Beat with Our Answering Service. Your Business, Our Priority!

Lead Generation

Connect with Every Opportunity! Your Lead Generation Engine. Streamlined, Strategic, Success-driven. Let Us Drive Your Business Forward!

Customer Support

Support Your Customers, Anytime, Anywhere! Your Reliable Customer Support Solution. Responsive, Resourceful, Reliable. Let's Keep Your Clients Happy and Satisfied!

Appointment Setting

Never Miss a Meeting Again! Your Appointment Setting Solution. Organized, Efficient, Effective. Let Us Take Care of Your Schedule!

Employee Hotline

Supporting Your Team, Around the Clock! Your Employee Hotline Solution. Reliable, Responsive, Respectful. Let Us be Your Employees' First Point of Contact!


Urgent Assistance at Your Fingertips! Your Emergency Dispatch Solution. Immediate, Invaluable, Intuitive. Let Us Coordinate Help When Every Second Counts!

The Harbourside Difference

It starts with a dedicated Account Manager...

Friendly Service

 Trust us to provide you with exceptional service!

No Setup Fee or Hidden Charges

We never charge setup or maintenance fees! 


English, Spanish, Portuguese and more! Our Agents speak multiple languages! 

Fast Answering

Our Agents answer calls lightning fast, meaning no missed opportunities. 

Live Chat

Customer Support at Your Fingertips with Live Chat

CRM Integration

Maximize Your Results with CRM Integration. 

Call Center

Special Offer! 

Through April 30th, get our most popular Answering Service package for $0 to start, and pay as you go! 

Normally $19.99/mo + $6/call. 

NOW $0/month +$2.85/call! 

As always- NO SETUP FEE!



How Can We Help?

At Harbourside Communications, Inc., we are experts in providing exceptional call center services. We pride ourselves on hiring professional and courteous representatives who are dedicated to providing the best possible service to our clients.


We are well-equipped to handle any task that can be completed on the phone, on a computer or in an office. Our team is highly trained and we always use the latest technology to ensure that our clients receive the highest quality services.

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3540 Toringdon Way Suite 200
Charlotte, NC 28277

(980) 220-9110

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