(980) 689-7805

Welcome to HarbourSide Communications

Your Success is our Priority

Never miss an opportunity with our live agents managing your calls, live chat, e-mail, and more!

Welcome to HarbourSide Communications

Your Success

is our Priority

Never miss an opportunity with our live agents managing your calls, live chat, e-mail, and more!

We are a 24/7 answering service  that places you as our number one priority

Harbourside provides a team of highly trained customer service agents at a fraction of the cost compared to internal hiring.

Receive real time updates via texts, emails, and Slack notifications. You will never be left in the dark or missing the information you need. With Live Alerts, you are always in the know and able to respond to every need with the tools you need to make a difference.

From day 1 you will have a project lead who will be your sole point of contact. Your project lead is available via email, text,  phone call and slack when you need them.

Whether you are stuck in meetings, on the golf course, or on a family vacation we will handle your business calls in a timely and professional manner. Never worry again; we have you covered.

Capture every opportunity, lead, or customer service call and increase your bottom line. We do this by taking the time to know your business, processes, and individual needs. This results in a maximized experience for your customers and you.

 Never miss a call or an opportunity with your calls never going to voicemail again. Every call is answered by a trained virtual receptionist who knows exactly how to get the most from every call.

After Hours

Lead Capture

Enjoy your freedom

Affordable Cost

Live Alerts

Personal Team

We are a 24/7 answering service  that places you as our number one priority

After Hours

Lead Capture

Enjoy your freedom

 Never miss a call or an opportunity with your calls never going to voicemail again. Every call is answered by a trained virtual receptionist who knows exactly how to get the most from every call.

Capture every opportunity, lead, or customer service call and increase your bottom line. We do this by taking the time to know your business, processes, and individual needs. This results in a maximized experience for your customers and you.

Whether you are stuck in meetings, on the golf course, or on a family vacation we will handle your business calls in a timely and professional manner. Never worry again; we have you covered.

Harbourside provides a team of highly trained customer service agents at a fraction of the cost compared to internal hiring.

Affordable Cost

Receive real time updates via texts, emails, and Slack notifications. You will never be left in the dark or missing the information you need. With Live Alerts, you are always in the know and able to respond to every need with the tools you need to make a difference.

Live Alerts

From day 1 you will have a project lead who will be your sole point of contact. Your project lead is available via email, text, and slack when you need them.

Personal Team

What We Do

100% US BASED RECEPTIONISTS

24/7 Call Answering Service & Virtual Receptionist

Answering every call that comes in can be taxing. You need a call answering service with the experience and diversity to drive the value of your business up while giving you back your valuable time. Our qualified team of professional virtual receptionists is standing by, ready to answer your calls and set your appointments.

Every call is answered with professionalism and knowledge of your company, product, or service. Our receptionists take pride in making you look good! We want to help you succeed. That’s what we do.

We offer a tailored service with the flexibility to work within the parameters of your needs. Consider us a department within your ranks, ready when you need us 7 days a week, 365 days a year.

What We Do

24/7 Call Answering Service & Virtual Receptionist

Answering every call that comes in can be taxing. You need a call answering service with the experience and diversity to drive the value of your business up while giving you back your valuable time. Our qualified team of professional virtual receptionists is standing by, ready to answer your calls and set your appointments. Every call is answered with professionalism and knowledge of your company, product, or service. Our receptionists take pride in making you look good! We want to help you succeed. That’s what we do. We offer a tailored service with the flexibility to work within the parameters of your needs. Consider us a department within your ranks, ready when you need us 7 days a week, 365 days a year.

100% US BASED RECEPTIONISTS

We have a dedicated customer service team that works 24/7 for you!

We have a dedicated customer service team that works 24/7 for you.

How We Work

01.

How can we help you today?

Simply let us know how you would like us to answer your calls. Don’t forget to tell us about your business so we can act as a true representative of your company.

02.

You’re not bound by contract.

Change, cancel or upgrade at any time. You are never bound by a contract. You can freely use our service as you need it. Our virtual receptionists are standing by 24/7.

03.

An extension for your company.

We’re much more than a professional call answering service. We also take messages, transfer calls, and set appointments as needed. We do it all.

04.

Our Team is always here

 We’re on call around the clock all year round, it will feel as though the person naturally answering your calls is sitting at their desk right in your office.

.02

You’re not bound by contract.

Change, cancel or upgrade at any time. You are never bound by a contract. You can freely use our service as you need it. 

.01

How can we help you today?

Simply let us know how you would like us to answer your calls. Don’t forget to tell us about your business so we can act as a true representative of your company

.04

Our team is always here 

 We’re on call around the clock all year round, it will feel as though the person naturally answering your calls is sitting at their desk right in your office.

.03

An extension for your company.

We’re much more than a professional call answering service. We also take messages, transfer calls, and set appointments as needed. We do it all.

HOW WE WORK

How We Work

01.

How can we help you today?

Simply let us know how you would like us to answer your calls. Don’t forget to tell us about your business so we can act as a true representative of your company.

02.

You’re not bound by contract.

Change, cancel or upgrade at any time. You are never bound by a contract. You can freely use our service as you need it. Our virtual receptionists are standing by 24/7.

03.

An extension of your company.

We’re much more than a professional call answering service. We also take messages, transfer calls, and set appointments as needed. We do it all.

04.

Our Team is always here

 We’re on call around the clock all year round, it will feel as though the person naturally answering your calls is sitting at their desk right in your office.

Contact Info

19109 West Catawba Avenue Suite 200

Cornelius, NC  28031

Tel:(980)533-7779

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Hours Of Operation

Monday-24/7

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