(980) 689-7805

Medical Call Answering Service

Medical Call Answering Service

Harbourside Communications is the #1 call answering service for the medical community

Give your patients the ability to speak to a live professional with our medical answering service. Our friendly agents are HIPAA-compliance and your messages are always kept secure and confidential. Whether you’re a doctor, a dentist, a medical receptionist, or a large hospital, our virtual agents are trained to handle all of your patient's needs. Our empathetic agents are focused on providing the best in customer service and are always available 24/7.

Our agents can set up appointments, take messages, transfer calls, provide answers to patients, and so much more. Your patients will feel as though they are speaking to someone seated in your office. Rest assured that your patience will never have to be sent to voicemail or suffer another call missed. Our virtual receptionists will answer each and every call around the clock, 24/7.

 

 

  • Health care - Our health care answering service will help you to accumulate new patients by having a friendly receptionist answer your incoming calls 24/7. Our agents collect information from people that call in and fill out forms on your website.

  • Doctors - Our affordable answering service is the #1 choice for doctors. Let’s face it; patients don’t like being sent to voicemail. They are calling to speak to a live representative. Harbourside provides service day or night, ensuring your patients are always met with a friendly voice.

  • Dentist – Dentists love our call answering service for dentists. Our trained reps answer every call with enthusiasm and friendliness 24 hours a day.

  • Medical receptionist - Harbourside’s virtual receptionists are trained to set up appointments, take messages, and transfer calls day or night. The right HIPAA-compliance answering service will always make sure that your patients experience great customer service.

Harbourside Communications is the #1 call answering service for the medical community

Give your patients the ability to speak to a live professional with our medical answering service. Our friendly agents are HIPAA-compliance and your messages are always kept secure and confidential. Whether you’re a doctor, a dentist, a medical receptionist, or a large hospital, our virtual agents are trained to handle all of your patient's needs. Our empathetic agents are focused on providing the best in customer service and are always available 24/7.

Our agents can set up appointments, take messages, transfer calls, provide answers to patients, and so much more. Your patients will feel as though they are speaking to someone seated in your office. Rest assured that your patience will never have to be sent to voicemail or suffer another call missed. Our virtual receptionists will answer each and every call around the clock, 24/7.

 

 

  • Health care - Our health care answering service will help you to accumulate new patients by having a friendly receptionist answer your incoming calls 24/7. Our agents collect information from people that call in and fill out forms on your website.

  • Doctors - Our affordable answering service is the #1 choice for doctors. Let’s face it; patients don’t like being sent to voicemail. They are calling to speak to a live representative. Harbourside provides service day or night, ensuring your patients are always met with a friendly voice.

  • Dentist – Dentists love our call answering service for dentists. Our trained reps answer every call with enthusiasm and friendliness 24 hours a day.

  • Medical receptionist - Harbourside’s virtual receptionists are trained to set up appointments, take messages, and transfer calls day or night. The right HIPAA-compliance answering service will always make sure that your patients experience great customer service.

Our Services

Lead Capture

Enjoy your freedom

After Hours

 Never miss a call or an opportunity with your calls never going to voicemail again. Every call is answered by a trained virtual receptionist who knows exactly how to get the most from every call.

Capture every opportunity, lead, or customer service call and increase your bottom line. We do this by taking the time to know your business, processes, and individual needs. This results in a maximized experience for your customers and you.

Affordable Cost

Harbourside provides a team of highly trained customer service agents at a fraction of the cost compared to internal hiring.

Whether you are stuck in meetings, on the golf course, or on a family vacation we will handle your business calls in a timely and professional manner. Never worry again; we have you covered.

Live Alerts

Receive real time updates via texts, emails, and Slack notifications. You will never be left in the dark or missing the information you need. With Live Alerts, you are always in the know and able to respond to every need with the tools you need to make a difference.

Personal Team

From day 1 you will have a project lead who will be your sole point of contact. Your project lead is available via email, text, and slack when you need them.

Our Services

After Hours

Lead Capture

Enjoy your freedom

 Never miss a call or an opportunity with your calls never going to voicemail again. Every call is answered by a trained virtual receptionist who knows exactly how to get the most from every call.

Capture every opportunity, lead, or customer service call and increase your bottom line. We do this by taking the time to know your business, processes, and individual needs. This results in a maximized experience for your customers and you.

Whether you are stuck in meetings, on the golf course, or on a family vacation we will handle your business calls in a timely and professional manner. Never worry again; we have you covered.

Harbourside provides a team of highly trained customer service agents at a fraction of the cost compared to internal hiring.

Affordable Cost

Receive real time updates via texts, emails, and Slack notifications. You will never be left in the dark or missing the information you need. With Live Alerts, you are always in the know and able to respond to every need with the tools you need to make a difference.

Live Alerts

From day 1 you will have a project lead who will be your sole point of contact. Your project lead is available via email, text, and slack when you need them.

Personal Team

Contact Info

19109 West Catawba Avenue Suite 200

Cornelius, NC  28031

Tel:(980)533-7779

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