(980) 689-7805

24 Hour  Hotel Answering Service

24 Hour Hotel Answering Service

Harbourside Communications is the #1 call answering service for hotels!

The travel and lodging industry sees millions and millions of people come and go every year. Tourism, business, and vacation are some of the top reasons why people travel. It is also why hotel staff can get bogged down so easily. Answering call after call for bookings, cancelations, and general inquiries can become all-consuming during busy days and weekends. Hotel staff, managers, and even wait staff help answer phones. It can be overwhelming, to say the least, and the fact that other work cannot get done leaves work for the next shift.

Harbourside Communications helps hotels (and their staff) by freeing up valuable time that could be spent elsewhere on other projects. Our knowledgeable and friendly staff are available around the clock, seven days a week, to answer phones, collect information from website form fill-outs, and so much more. Hotel call answering services from Harbourside ensures every call is answered by a live person, freeing up hotel staff to perform functions and duties needed to give your guests a great experience.

Harbourside Communications is the #1 call answering service for hotels!

The travel and lodging industry sees millions and millions of people come and go every year. Tourism, business, and vacation are some of the top reasons why people travel. It is also why hotel staff can get bogged down so easily. Answering call after call for bookings, cancelations, and general inquiries can become all-consuming during busy days and weekends. Hotel staff, managers, and even wait staff help answer phones. It can be overwhelming, to say the least, and the fact that other work cannot get done leaves work for the next shift.

Harbourside Communications helps hotels (and their staff) by freeing up valuable time that could be spent elsewhere on other projects. Our knowledgeable and friendly staff are available around the clock, seven days a week, to answer phones, collect information from website form fill-outs, and so much more. Hotel call answering services from Harbourside ensures every call is answered by a live person, freeing up hotel staff to perform functions and duties needed to give your guests a great experience.

Our Services

Lead Capture

Enjoy your freedom

After Hours

 Never miss a call or an opportunity with your calls never going to voicemail again. Every call is answered by a trained virtual receptionist who knows exactly how to get the most from every call.

Capture every opportunity, lead, or customer service call and increase your bottom line. We do this by taking the time to know your business, processes, and individual needs. This results in a maximized experience for your customers and you.

Affordable Cost

Harbourside provides a team of highly trained customer service agents at a fraction of the cost compared to internal hiring.

Whether you are stuck in meetings, on the golf course, or on a family vacation we will handle your business calls in a timely and professional manner. Never worry again; we have you covered.

Live Alerts

Receive real time updates via texts, emails, and Slack notifications. You will never be left in the dark or missing the information you need. With Live Alerts, you are always in the know and able to respond to every need with the tools you need to make a difference.

Personal Team

From day 1 you will have a project lead who will be your sole point of contact. Your project lead is available via email, text, and slack when you need them.

Our Services

After Hours

Lead Capture

Enjoy your freedom

 Never miss a call or an opportunity with your calls never going to voicemail again. Every call is answered by a trained virtual receptionist who knows exactly how to get the most from every call.

Capture every opportunity, lead, or customer service call and increase your bottom line. We do this by taking the time to know your business, processes, and individual needs. This results in a maximized experience for your customers and you.

Whether you are stuck in meetings, on the golf course, or on a family vacation we will handle your business calls in a timely and professional manner. Never worry again; we have you covered.

Harbourside provides a team of highly trained customer service agents at a fraction of the cost compared to internal hiring.

Affordable Cost

Receive real time updates via texts, emails, and Slack notifications. You will never be left in the dark or missing the information you need. With Live Alerts, you are always in the know and able to respond to every need with the tools you need to make a difference.

Live Alerts

From day 1 you will have a project lead who will be your sole point of contact. Your project lead is available via email, text, and slack when you need them.

Personal Team

Contact Info

19109 West Catawba Avenue Suite 200

Cornelius, NC  28031

Tel:(980)533-7779

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