The hospitality industry is fast-paced and demanding, and hotel staff can easily get overwhelmed with answering phone calls, taking bookings, and managing guest inquiries. This is where Harbourside Communications comes in. Our top-rated hotel call answering service provides 24/7 support to ensure every call is answered by a live, knowledgeable VA.
Our virtual assistants can handle everything from taking reservations and managing cancellations to providing information on local attractions and amenities. By outsourcing your hotel call answering needs to Harbourside, you can free up your staff's time to focus on providing exceptional service to your guests.
We also collect information from web form fill-outs, pre-qualify leads, transfer calls, take messages, and more, helping to streamline your operations and improve your guest experience. Trust Harbourside Communications to be your reliable partner in the hospitality industry.