Arcella Fox
by Harbourside Communications
Never Miss a Job Again.
The Arcella Fox AI Receptionist is your 24/7 frontline, turning every call, text, and web chat into a qualified lead. Stop losing customers to your competitors and start scaling your business without scaling your staff.
Your All-in-One Communications Platform
This is more than a chatbot. It's an integrated system designed to manage every customer interaction with intelligent, human-like conversation, ensuring you capture every opportunity.
24/7 Inbound Call Handling
Instantly answer every call, 24/7/365. Eliminate missed calls and capture high-value after-hours leads before they move on to a competitor.
Intelligent Lead Qualification
Engage callers in natural dialogue to qualify leads based on your custom criteria, capturing key details and even gauging customer sentiment.
Automated Appointment Booking
Integrate with your calendar to book jobs, schedule estimates, and manage consultations automatically, freeing up your team from administrative tasks.
Unified Communications Inbox
Centralize all interactions—voice, SMS, web chat, WhatsApp, and social media—into a single inbox for consistent and timely engagement.
Seamless Human Escalation
For complex inquiries, the AI can seamlessly transfer calls to a specific person, take a detailed message, or escalate based on your rules.
Call Transcriptions & Analysis
Get full transcriptions and recordings of every call. Understand what your customers are asking for and identify trends to improve your business.
Arcella AI Home-Services Priority Stack
Ranked by real-world impact for plumbers, HVAC, roofers, electricians & other home services.
| Rank | Native Arcella Capability | Why It Matters to Contractors |
|---|---|---|
| 1 | 24/7 Voice AI Receptionist + Missed-Call Text-Back | Captures every call while crews are on ladders or under sinks; turns “sorry we missed you” into booked jobs. |
| 2 | Smart Calendars & Instant Online Booking | Eliminates back-and-forth, fills schedule gaps, and syncs with crew calendars automatically. |
| 3 | Two-Way SMS with Automated Reminders & Updates | Customers track “on-my-way” texts and appointment reminders; reduces no-shows and last-minute cancellations. |
| 4 | Reviews & Reputation Engine | Automated review requests keep the five-star moat strong and boost local search rankings. |
| 5 | Unified CRM & Job Pipeline | Every lead, quote, and job status in one place—no extra field-service license required. |
| 6 | Workflow Automation | Hands-free follow-ups: send quotes, upsell maintenance plans, trigger review requests, or re-activate dormant leads. |
| 7 | Instant Invoices & Card/ACH Payments | One-tap pay links speed cashflow and cut paper chasing for small crews. |
| 8 | AI Chat Widget (Web + Social + GBM) | Captures late-night visitors who won’t pick up the phone; books jobs for the next day automatically. |
| 9 | Mobile App for Techs & Owners | On-site photos, job notes, push alerts, and one-touch calls keep office and field in sync. |
| 10 | Reporting & Attribution Dashboards | Shows which ads and technicians drive the most revenue so owners can double down on what works. |
A Tailored Solution for Your Industry
The AI Receptionist isn't one-size-fits-all. Select an industry below to see how it solves unique challenges for businesses like yours where the cost of a missed call is exceptionally high.
The Undeniable Financial Advantage
See how the Arcella Fox AI Receptionist compares to the expensive and inefficient status quo. The ROI isn't just a promise; it's a mathematical certainty.
Simple, All-Inclusive Growth Plans
One price for everything you need to grow. No hidden fees, no per-user charges, no long-term contracts.
Pro Plan
then $97/mo
$499 one-time setup
No payment is due until onboarding!
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1 Conversational AI Bot (Website, Social Media)
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1 Inbound AI Receptionist (Calls, Booking, etc.)
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1 Phone Number & Free A2P SMS Compliance
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UNLIMITED Seats, Contacts, Basic Workflows & Pipelines
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NO LONG-TERM CONTRACTS!
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Up to 3 Premium Funnels
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1 Core Website with Full On-Page SEO
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Full CRM, Reporting, & Marketing Suite
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Email Domain Warm-up & Authentication
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Done-with-you support & weekly resources
Scale Plan
then $297/mo
$999 one-time setup
No payment is due until onboarding!
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Everything in Pro, plus:
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Unlimited AI Receptionists for up to 3 Phone Numbers
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Unlimited Email Campaigns
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10k Ringless Voicemails & 10k SMS Credits Monthly
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Up to 3 Premium Websites & 10 Premium Funnels
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Unlimited Premium Workflows, Actions & Triggers
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Affiliate Management Suite
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Advanced Reporting & Attribution Dashboards
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Integrated Invoicing & Payments
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Exclusive Quarterly Strategy Sessions
Your White-Glove Onboarding Process
We don't just sell software; we deliver a custom-built solution. Our 4-step process ensures the AI is perfectly tailored to your unique business workflow.
Consultation
We deep-dive into your business, call-handling procedures, and integration needs.
Custom Development
Our team builds and trains your tailored voice agent on your specific knowledge base.
Launch & Training
We manage the full launch and provide comprehensive training to your team.
Ongoing Optimization
We provide continuous maintenance and fine-tuning to ensure peak performance.
Ready to transform your business?
Stop letting leads slip through the cracks. Schedule a free, no-obligation chat to see how the Arcella Fox AI Receptionist can work for you.